CUSTOMER TESTIMONIALS      

Thank God for Rossi! Until I found this website I was only using Aqueous Cream for washing, cleansing and moisturising but my eczema was still causing me problems. I then noticed it still contained SLS! I found Handmade Naturals and haven't looked back! Your moisturising foaming face wash is amazing and your shower gels and shampoos are great! Am about to try a few more products! Thank You!...Sally, West Midlands

http://www.iwantmymum.com/forums/index.php?showtopic=23910

The replenishing cream definitely did the trick! It absorbs really well, as you said, but leaving the surface feeling dewy and supple. I would say the eye cream is just as moisturising as the other formulation. I was concerned that without the beeswax it might sink in, leaving the surface dry, but it doesn’t. Thanks for your excellent interactive customer service. It’s nice to deal with an online retailer with such a human face!...Kathryn, Surrey

Many thanks for another excellent service - order arrived this morning. I am really enjoying using your products after several years trying to find a shower gel/wash, which didn't make me itch. The African Black Soap is brilliant, I even use it on my face. Thanks again & kind regards...Margaret, West Yorkshire

Thank you very much for the shower gels. I meant to email after I first started to use your products to tell you how marvellous I think they are. I especially like them after I have done a long run at the weekend as the lovely aromas always make feel 10x better even if I am tired from the run...Carol, Hertfordshire

Thanks for the super speedy delivery! Yes, the eczema has improved! Running out of the African Black Soap would be a catastrophe! I am so impressed with the products, I can’t tell you – and I love the scent of the oils in the shea & coconut butter. It’s so nice to have something strong smelling to put on as well, obviously, I can’t use perfume, etc., and it’s nice to smell of something pleasant and feminine...Karen, Surrey

I thought I would drop you a line to say how pleased I am with the products I have purchased from you. They are very pleasant to use and I like the fact that they are made from simple formulations without much in the way of herbs or essential oils. Ordering is straightforward as the website is easy to navigate with the added benefit of previous customer feedback before purchase. I also like the educational bit letting people know where the raw materials come from. Timescale for deliveries is also very good. I particularly like the Rose Otto face toner, ideal for sensitive skin as it is alcohol free and therefore not drying or irritating. As a multi-use product would it perhaps be possible to supply it in a 200/250ml container with flip top in the future? Also would it be possible to put your research skills to further good use and develop a simple cleansing cream for those sensitive souls amongst us who prefer to cleanse without water? Unfortunately the natural and organic products on offer at the moment seem to be made predominantly of beeswax and are exceptionally greasy, hence the need to remove them with a hot muslin or washcloth. Judging by comments I have read on other websites, consumers have been left very disappointed with this type of cleanser. Could I also suggest a body powder made from cornstarch with the addition of lavender and tea tree oil, excellent for body and feet. In addition at a later date what about expanding on your creams range to include one for bites and stings, muscular aches and pains etc as an ointment range. Keep up the good work, converting consumers to natural and organic personal care products! ... Marion, Kent

I ordered a replenishing face cream and a trevarno soap from you about a month ago. I am delighted to let you know that my skin is no longer dry and I am very happy with the products...Jayne, Oxfordshire

I just wanted to let you know that I have recently been using some of your products and as someone who has suffered from eczema for nearly 15 years I was very pleased to be introduced to your natural products. In particular the virgin shea butter is great and the eye cream...Lotifa, London

A while ago I ordered a geranium day cream from you and I also ordered a replenshing cream which I found too heavy for daytime use but ideal for a night cream. I love the ethos of your company & am very keen on using products without artificial & harmful additives. I am still using the creams at the moment, they last ages and are good value for money, they leave the skin looking fresh and glowing. I am very keen to try other products from your range & am using up all my old products laden with chemicals as I cannot afford to throw them away. Good luck with your new formulations & carry on the good work! ... Simone, Darbyshire

Since birth I have had a long list of allergies both cosmetic and foods and suffer from eczema so I'm a strong believer in chemical free products. For months I have been searching for a shower gel which is free of chemicals, has a nice smell, no orange oil in the ingredients (one of my allergies) and one which I can afford. I'm so happy to have found your site. One wash with the lavender shower gel and I'm in skin heaven. I am so impressed so much so that I felt I had to comment on your site. I shall certainly be coming back for more products. Thank you!....Sarah, Surrey

Hello Rossi, I received the parcel last week, however did not have chance to contact you.Thank you so much for everything, I have tried everything except the mask. I'm very happy with all the products, you are just brilliant!...Adel, Dublin

Hi Rossi I hope you are well. I'm sitting here in Cairo and my daughter-in-law is raving about the Virgin Cocoa Butter! She says my baby granddaughter's dry skin has gone and she's just as a newborn baby now (she's 16 months) and so has my son's dry skin on his shoulders and between his fingers and his knuckles. In fact there are rave reviews about all the products we have from you, so thank you very much indeed and keep up the good work! Best wishes....
Jannah, Wiltshire

Firstly, I think your products are a great idea, being someone who's skin suddenly became very sensitive to most products on the high street, even the so called 'organic' and 'natural' products that still have chemicals in them...I was amazed with the results of the African Shea Butter Foaming facial wash! I instantly had a rosy complexion (I had been pale before) and noticed my pores getting smaller every day! I was so impressed at how quickly I saw a difference. I have quite honestly never used a product that has produced such results...Your products are a great idea, I have been trying to find completely natural products for such a long time! Thank you...Fiona, London

I have just come back for my second batch of products. Why? So many reasons... chemical free products that my husband (Squeaky Clean Gel, Sweet Orange & Vanilla) and I (REPLENISHING FACE CREAM with Rosehip Oil and Rose EYE CREAM) love and feel safe using; the knowledge that they are actually hand made; reasonably priced and finally the human touch provided by Rossi herself, with her considerate and thoughtful attention paid to her customers. Altogether very satisfying! And good reasons to try a few more from Rossi's range this time!...Caroline, Surrey

Dear Rossi, I would like to thank you for the beautiful & functional products. I have been using some of these products since September 07, in particular the BALANCING FACE CREAM with Rosehip, Jojoba, Peach Kernel Oil & Virgin Shea Butter. I need to share that I am truly delighted with it. The cream has a very nice consistency and is not strong on smell. When applied it is effectively absorbed in the skin and as a result the skin does not have a greasy and shiny appearance, which is a characteristic feature for the most natural based products I have encountered until now. As such the cream has been a fine base for my make up too. Together with the ROSE & SHEA EYE CREAM it has been a fantastic combination to hydrate my face skin, even in -14°C environment during a recent trip abroad. In addition, some of the body care products I have also been using, have also proved to be great as they have provided me with all the comfort I need on a daily bases. The Shea & Coconut Butter is simply magic! Thank you! ...Petya, Stockport

I absolutely love the new products I just received! The combination of the eye cream and face cream makes my sensitive skin feel totally hydrated and pampered as though I've just had an expensive facial from a posh spa. Don't know if it's the aromatherapy from the essential oils or if it's the psychological boost from knowing I'm using top quality natural products but I seriously get a strong feeling of calmness and well-being when I first put them on. The lip balm is super hydrating as well. I find it seems to last much longer than Blistex balm I had been using. The handcream is nothing short of phenomenal. I can't believe any cream with such a light texture can moisturise and protect like that. I bought 2 testers because I was going to give one to my friend but I'm not sure I can share now! I haven't tried the hair conditioner yet because I'm forcing myself to use up the conventional brand I have already open. I know if I try yours I will love it and end up chucking the other bottle away. Thanks for your stocking stuffer!. There was no way that was ever going to make it to Christmas without getting opened. I'm waiting for a nice relaxed evening (when I get a long soak in the tub) to try the body oil when I get out of the bath. I'm giving a selection of my favourite Handmade Naturals baby-related products to my friend Lucie in the next week or so. (Yes, that's who I named my daughter after.) She is due in January and I'm sure she's going to love your products as much as I do. I'd be really surprised if she didn't become a regular customer in the new year. I hope your Christmas is magical and memorable. All the best, Julie x

Order arrived today very promptly and just wanted to say how pleased I am with all my purchases. Have used them all tonight and they are just what I wanted-they also smell divine. Many thanks & I will come back to order again...Susan, Wirral

I have suffered dry skin on my arms & legs for a long time. I have tried many moisturisers, but your shea body butter has brought instant relief for my dry skin. I also adore the ylang scent...Shelly, Lancashire

I'm completely convinced now that natural creams are the "true moisturers". The results on the skin are really incredible over time. I have noticed this with your products. I used to use Clarins, and Molton Brown, and even the ones that are really hyped-up with advertisements on tv, but I found they never actually worked as it said on the box. A few weeks ago, I tried a high street brand cream, I noticed by the end of the day, that it wasn't as moisturising but in fact more drier and harsher on the skin. I never noticed this before with high street creams... Then once going back on your natural products, my skin felt so much better.
..Saira, Surrey

I find your creams fabulous; I have been suffering from skin allergy on my hands since I was 16th ( I`m now 35) and as soon as I started using your virgin shea butter cream, my condition has simply disappeared! Many, many thanks! ... Barbara, West Sussex

My order came yesterday & I'm so pleased with every single item!!! The Baby Flower Wash is indeed perfect for cleaning Lucie's face. In two applications, I've noticed an improvement in her eyebrows (still a bit of stubborn flakiness) and on her cheeks where she had some teeny tiny red spots. Her face is definitely smoother and I think the little spots are beginning to subside...I've totally fallen in love with the pure Shea Butter now... However, after you said you were thinking of doing a Minty Shea Butter to replace the Foot Cream, I decided to try it on my feet instead. Wow! I've had a fantastic result. My feet had gotten rather neglected and dry because I couldn't reach them in the late stages of pregnancy and now the baby is here I don't have much time to religiously exfoliate. I'd been slapping on all sorts of lotions and creams I've had laying around with no success. My feed ha'd gotten so horrible, I began wearing socks to bed so my husband wouldn't accidentally brush up against them and it was putting me off trying on new shoes the few times I'd gone out shopping. One day of wearing a liberal application of the shea butter under cotton socks has made a HUGE difference. I'll definitely be ordering the large size very soon and look forward to buying some new shoes to celebrate the return of my soft feet :)...Thanks very much for the eye cream sample as well. It was a lovely surprise and I swear that is the most moisturising eye cream I've ever used. It feels divine and did a fantastic job of plumping up my tired, new-mummy eyes. I was worried it was so moisturising I might have trouble putting eye makeup on over it but I had no problems this morning. Makeup went on fine and hasn't creased. I also wear contact lenses and have very sensitive eyes, and there were no problems there either. The only thing I think it's missing is Sun Protection Factor but I guess it wouldn't be "all natural" if you added some in...The Baby Chamomile Soap is brilliant as well. I bought that for the guest bathroom because we only have a tiny soap dish (so there is no room for the African Liquid Soap pump). I've never been a fan of bar soaps, commercial or handmade, because I find them drying but I figured it would be worth a try since I love your other products. I was immediately impressed with the quality. It is super gentle and moisturising. It works great as a luxury guest soap but I would certainly use it on my baby, too. I don't know why I was surprised how good it was. Your product descriptions are so detailed & honest. I think consumers get used to the advertising hype around conventional products and come to expect that things are never quite as good as promised. It's just so refreshing to find quality products that do what they say on the tin and actually exceed your expectations. I'm going to order lots of Handmade Naturals for Christmas presents so friends and family can enjoy them, too. Your #1 fan in South Yorkshire....Julie

Just to let you know, I have been using your shea butter cream as a hand cream for my dry hands - I am a chef's assistant and my hands are constantly under water. The small tester pot I purchased from you goes with me wherever I go. I have never had such soft hands and wanted to thank you for your lovely cream! ...Sheila, Essex

I just love the ylang & orange shower gel, it smells devine and doesn't irritate my skin at all. The ylang body butter is also fantastic. I am new to natural skin care, and I am so happy I stumbled across your site, as your products are excellent and value for money!...Hanah, Lancs

After trying all possible moisture washes available in the supermarket and some other natural shower gels, this black soap is absolutely fantastic if you have dry skin like me :(. I friend told me about the solid black soap, but I liked the idea of it being a liquid as I am not really a soap person myself. I also find it's so versatile - have tried it as a facial wash too, and it is brilliant...Sophia, Cumberland

I thought I'd drop you a line to let you know, my daughter's body is totally flake free after a week of using your baby oil. She had quite bad cradle cap too, and no amount of almond or olive oil as recommended by my health visitor worked well for us. That's getting better by the minute too. And I love using the oil as it has a fine texture and soaks in very quickly...Maureen, Hampshire

I wouldn't use anything else - this cream is rich and really does the job. My daughter has a nappy rash every time she cuts a tooth, but with the bottom cream all the redness is gone overnight. Thank you! ...Sam, Scotland

Your body butters are better than any I've used before. Until now the products have been nice, but haven't really worked for me, so I'll be reordering again. Just wish you did bigger sized pots!... Jo, Isle of Wight

Just to let you know that I am very happy with the products I bought from Handmade Naturals. I was a bit concerned that I wouldn't like the smell (I like to have a good sniff of things before I buy!) but shouldn't have worried because all products smell lovely. I particularly like the smell of the Natural Baby gentle shampoo. I will continue to use the shampoo, bath gel and chamomile baby soap for our children and I'm intending to buy some for my friend whose baby is due in February. I would have no problems in recommending your site to other people...Lynnette, Lancs

Rossi, Just a quick note that i got my order. One word (well, two): LOVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!! or I can say it in five words: LOVE, LOVE, LOVE, LOVE it! Many thanks for scenting it with my fav ylang & orange scent! Everything is brilliant! Already tried them all. Face/eye oil is sooooo good! the packaging of it is very good as well, it comes out easily. I had a roll on perfume oil once and it was a mission to roll the ball to get the oil out of the bottle and it was pulling and scratching skin. This one is brilliant! Ialready threw away lots of lotions/potions I had before, to make room for your bottles! Finally I found a skin range that suits me and I can actually see results... Inna, Bucks

I've only used the shampoo a couple of times, but I thought I'd send a line to tell you how very pleased I am with it. I have fine hair which tends to go very dry at the ends after it has been washed, and is usually soft and difficult to style. I have never used a natural shampoo before and didn't know how it would feel. The first thing I noticed after using your shampoo is how easier my hair is to style now, it keeps its shape for a few days as well. I haven't got dry ends any more, nor is my hair greasy, despite all the oils in the shampoo. Great stuff! ... Janine, Essex

I wanted to try pure oil instead of butters as a body moisturiser, and I absolutely love the body oil. It lasts ages as you only need a few drops, smells really nice (thanks Rossi for making it on request with ylang, geranium & patchouli). But what is best, I've started using it on my face too, at night, and it is fantastic, as the oils soak in quickly and my skin feels baby soft. This is definitely my new favourite! ... Sarah, Cheshire

Just to let you know that the shampoos arrived safely; I tried the herbal shampoo first, which smells wonderful. Because I have some blond highlights I felt it did leave my hair a little bit dry, although a conditioner soon resolved that. One point - I’ve stopped the ‘itching’ around my hairline, especially the neck area, and the sneezing is almost gone! - so all is looking good - hence my order for 3 more shampoos...Karen, Lincolnshire

I must say I found your african black soap absolutely fantastic for my boy who has suffered eczema since baby. It is so mild and moisturising, the eczema patches on his body don't seem to itch and don't look as red as they were. It is early days, but I am sure his condition will improve further using this soap. I've also used it to wash his hair because he has a few patches on his scalp, and that worked wonders too. You have definitely won me! ... Kate, Aberdeenshire

Your Eye & Face Oil is absolutely lovely. It soaks in really well and doesn't irritate my skin at all. I've only been using it for a few days and have already noticed an improvement to the fine lines around my eyes. I'm a recent convert to natural products and this oil is somenting I definitely do not want to run out of! I'll be ordering some more very soon. Thanks for the great service, I'm very impressed... Julie, Essex

I have placed two orders with your company so far and am very pleased indeed with the products that I bought. I fully intend to continue to shop with you. Thanks very much...Susan, Hampshire

Fantastic products. I've always been a bit of a "natural freak" as my friends would say and I'm really pleased to have discovered your product. Now I don't have to go all the way to France to buy natural & environmentally friendly skin products. My top product is the face cream (pink labelling) as I've got really dry & fine skin. The toner is also great to remove makeup. All the baby products are fantastics especially the bath wash. Lovely smell. My only disappointment is the baby soap (chamomille). I just don't like the smell so I'll stick to the Lavender bath wash to clean my baby's little body (she's 2 1/2 and gorgeous)... Marielle, London

Hi Rossi, I'd just like to let you know that I think your Self Tan cream is wonderful, i have been looking for a natural way to fake my tan or ages. I also bought some body butters which are better than any I've used before.The soap is even nice for soap! I was thinking of trying to make my own creams as I've been on a quest to detoxify my beauty products but settled for web searching. Until now the product have been nice but haven't really worked, so I'll be reordering again. Just wish you did bigger sized pots! many thanks, keep up your brilliant work ... Jo, Isle of Wight

Hi Rossi, thank you so much for the products and the speedy delivery. I love your stuff and am now ordering things for my partner and friends :-) Also, I am amazed by the speed of the delivery! It is such a pleasure to shop on your site, not only because it is nicely done and products are very good, but because you provide amazing service and I love it :-)...Sanita, Hampshire

I just received my first order from Handmade Naturals and I love the products! They arrived really fast and everything feels and smells lovely. I can't wait to order more soon! Thanks for great products and service....Kristen, Amsterdam

Dear Rossi, Just wanted to say 'thank you' for my previous order, received today. Service was very good and products EXCELLENT! The same day ordering more! Very pleased! Will definetly recommend you to all my friends. Many thanks... Inna, Bucks

Rossi, Thankyou for my order, which was delayed slightly due to the holidays, but it arrived promptly the day after it was sent. Your creams are so so nice and make the skin feel so soft, will certainly be ordering more soon. Thanks and keep up the good work!... Norma, St. Andrews

I have been using the shampoo for nearly a month now and I love it. I didn't know what to expect at first as I my hair is oilier than normal and other natural shampoos didn't seem to lather well on my hair. This shampoo does lather enough, my hair doesn't get as oily as quickly and it feels as if it has been washed with a salon product. Smells nice and I can only recommend it to others with hair similar to mine. Will definitely try the conditioner too... Sarah, Cheshire

Thanks so much for your advice, I really do appreciate.. so many people I mailed on to get advice and they never responded...but u are the best ive met!!!! You will be hearing from me again!!! ... Lola

I had you send me some after-shave balm and eye cream to my hotel when I was in London in early June and wanted to thank you for the great customer service. The after-shave balm is one of, if not the best balm I've ever used. The ingredients are fantastic and it does a great job of soothing my skin after shaving. There is absolutely no irritation or stinging whatsoever. This stuff is so good that I've taken to using it as an evening moisturizer as well. The scent is a light citrus/mandarin that is completely inoffensive and fades quickly - which means it doesn't interfere with any cologne you might want to wear... As regards the eye cream, its also great stuff. Both products are very good value as a little goes a long way. The only problem is that my wife has taken to using both the balm (as a facial moisturizer) and eye cream, which means I will have to re-order soon - accordingly, I would appreciate it if you could let me know how much it would cost to ship one or two tubs of the shave balm and a pot of the eye cream to Canada when you get a moment. Thank you for making such terrific products! ...Chris, Canada.

Hello Rossi! I want to thank you and tell you I received the last lot of creams today. I have them on my face as I type. Wonderful products! I've told all my friends about your products... Patrycja, London.

Many thanks for your help and the info. I'm really impressed with the communications. A lot of companies just can't be bothered and it's nice to have a change! ... Daniel, Devon

'I used the green clay mask only once, my skin was so soft afterwards. I will be recommending it to my sister...' Angela, Cheshire

'I ordered the Replenishing Face Cream and have been applying it for over a week now. I love how my skin feels, the cream is wonderful. I will be ordering your body butter and will try the Pure Nuff Shower Gel as well. Really pleased with the products...'Linda, Stoke-on-Trent

'We ordered the body butter, it feels lovely on the skin, not too greasy, just right....' Sam & Jody, Cheshire

'I got a tester pot of the Bottom Dream cream for my newborn baby daughter, just to try it. It is easy to apply and smells wonderful. No nappy rash yet.... ' Natalie, Cheshire

'The face cream I got for my fiancee has been fantastic on her skin, I have now ordered a jar for my mother, too. I really like my after-shave balm, no sign of my usual shaving rash....' Grant, Staffordshire

'The tanning cream is absolutely brilliant. No streaking at all. The cream feels lovely on the skin. I will be recommending it to my family!...' Sarah, Cheshire

'I love my new replenishing face and eye cream. My skin looks so radiant...' Maxine, Cheshire

'Thank you for my face cream. I've used it twice and feels lovely. Very satisfied customer, will definately buy from you again...' Kelly, N. Ireland

I've had a tester pot first because I was a little sceptical, but after a week of using the balm everyone was commenting how good I looked. My shaving rash simply disapperead. I've thrown away my Nivea cream now I have a full size jar of your after-shave balm. Thank you! ... Grant, Cheshire

I've never really been a cream user as I've suffered eye puffiness and reactions from creams before. My partner got me a tester pot of the aftershave cream and I have not had any problems. My skin feels so much better too....Anthony, Cheshire

I asked my wife to make me a cream to help with the puffiness and bags under my eyes, and she did it! ....Alan, Cheshire

The face cream is fab! My teenage daughter's skin is looking so much better...Jo, Staffordshire

Excellent communication and service! My face cream arrived with lovely packaging. Very pleased!..........Patrycja, London

I purchased your face cream a few weeks ago, and it is a wonderful cream! Really like it and would like buy some more! Saira, Surrey

Your eye cream is wonderfully rich and smooth, it tends to keep the skin moist as opposed to shiny and it has a lovely smell of roses. Very pleased with this product...Katherine, Wales

Thank you for the hair & scalp oil. I have psoriasis on my scalp and this oil has really helped my condition. I will be ordering more...Sharon, Staffordshire

I think your shea butter is magic - I used it on my son's fever rash and I could not believe that the rash disappeared overnight. It has done wonders every time I've used it. I have purchased shea butter creams before, but yours not only moisturises, it heals too. Thank you for such a great product! ...Jean, Hampshire